Terms of Service – TCustom

Last Updated: June 2026

Welcome to TCustom. By accessing or using our website and purchasing products from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By visiting our website or purchasing from TCustom, you agree to comply with and be bound by these Terms of Service, our Privacy Policy, and our Return & Refund Policy.

If you do not agree with these terms, please do not use our website or services.

2. Custom Products

TCustom specializes in custom apparel printing. Customers are responsible for reviewing all design details, artwork, colors, sizes, and order information before submitting an order.

Once production begins, changes or cancellations may not be possible.

3. Pricing & Payments

All prices displayed on our website are listed in the applicable currency and are subject to change without notice.

We reserve the right to refuse or cancel any order if pricing, product information, or payment details are incorrect.

Payment must be completed before production begins.

4. Artwork & Intellectual Property

By submitting artwork, logos, images, text, or designs to TCustom, you confirm that:

You own the rights to the submitted content, or
You have permission from the copyright or trademark owner to use it.

TCustom is not responsible for any copyright, trademark, or intellectual property violations resulting from customer-submitted content.

5. Production & Shipping

Production and shipping times are estimates and may vary due to:

Order volume
Design approval delays
Material availability
Shipping carrier delays
Weather or unforeseen circumstances

TCustom is not liable for delays caused by shipping carriers or events beyond our control.

6. Order Accuracy

Customers are responsible for providing accurate:

Shipping addresses
Contact information
Product selections
Design files

Additional shipping fees may apply if an order must be re-shipped due to incorrect information provided by the customer.

7. Returns & Refunds

All custom products are subject to our Return & Refund Policy.

Custom-made items are generally non-returnable unless they arrive damaged, defective, or incorrect due to our error.

Please review our Return & Refund Policy for complete details.

8. Limitation of Liability

To the fullest extent permitted by law, TCustom shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or services.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

9. Website Use

You agree not to:

Use the website for unlawful purposes
Upload harmful, malicious, or illegal content
Interfere with the website's functionality or security
Attempt unauthorized access to our systems

We reserve the right to suspend or terminate access for violations of these terms.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

11. Changes to These Terms

TCustom reserves the right to update or modify these Terms of Service at any time. Changes will become effective immediately upon posting to this page.

Continued use of the website after changes are posted constitutes acceptance of the revised terms.